The Power & Peril of Two-sided Marketplaces
We live in a world increasingly dominated by two-sided marketplaces: Amazon, Uber, AirBnB, Upwork, even Facebook—a social network but also a marketplace, with content creators on one side and content consumers on the other. The modern two-sided marketplace is powered by technology, which is why so many of the most successful technology companies today follow this model. And yet building one is extremely difficult, which is why so many failed technology companies also attempted this path.
Beyond the loan: Lessons from PwC’s 2019 Home Lending Experience Radar
In its latest annual survey of consumer lending – Beyond the loan: Lessons from PwC’s 2019 Home Lending Experience Radar – PwC highlights the need for mortgage lenders to think beyond the loan by offerings products and services across all phases of the process—from planning and saving through purchase, into ownership and home improvement.
Instant Mobile Funding: How combining payments and digital capabilities will transform the lending industry
As technology continues to evolve rapidly, competition for customers depends on the ability to deliver convenience and speed at every touchpoint. Loyalty and customer service have a huge impact on every aspect of a business – the lending business is no exception.
[Video] Maximizing Your Investment in an Event Sponsorship
Here are seven quick strategies for maximizing ROI on your conference sponsorship. Watch the video for more great ideas! Pre-event marketing Your first move, of course, happens before you ever get to the show floor. Use pre-event marketing as an extension of your year-round marketing plan, and be sure to lead with high-value content. […]
The Real Cost of Online Lending Fraud
According to a study by Experian, 63% of businesses experienced the same or more fraud losses in 2018, with a plurality of 33% experiencing higher losses. In online lending, the trend was particularly pronounced.
[Video] Our Advice to Conference Attendees
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As we get closer to the launch of LendIt Fintech’s biggest conference of the year, we wanted to quickly share with you three strategies for maximizing your time. Network like a champion Number one, without a doubt, is taking a systematic approach to networking. Conferences are good for those random collisions between industry professionals, but they […]
[Video] CEO Roundtable, Dublin
I have just completed a three-city tour in the UK and Ireland, including Dublin, Edinburgh and London, to check in on our fellow fintech entrepreneurs and and financial service leaders. I visited with executives from the very smallest to the very largest banking corporations in the world. It was a brilliant trip, and I’m […]
How Salesforce Can Support Banks Becoming Living Businesses
As part of Accenture’s “Banking as a Living Business” series, this report outlines how the Salesforce Customer Success Platform can help banks become hyper-relevant to their customers and drive revenue in a low-growth environment.
The State of Digital Engagement for Online Lending
Alternative banking options, such as online lending and fintech, are rapidly becoming some of the fastest growing financial services sectors. A recent trend report by Clarity Services, a credit reporting provider, showed that online funded loan volumes grew by almost 500% between 2013 and 2017.
Empowering Consumers through Financial Data Control and Permissioning
Digitization has given consumers the upper hand in their relationships and interactions with companies. Consumers are demanding and receiving better experiences because of it, and they have more insight in and control of those interactions. Consumers not only expect better digital experiences and engagement, but aren’t afraid to change providers based on their experience.